Topics tagged backend-events

Topic	Replies	Views	Activity
Custom app Freshdesk \| Raise request time App Platform rest-api , backend-events , freshdesk , serverless	3	33	January 13, 2022
What are the limitations of onTicketCreate App Platform serverless , freshservice , backend-events	4	141	January 9, 2022
Identify third Party requester in FreshService App Platform freshservice , backend-events , freshworks-cli	3	46	January 5, 2022
Is there any event to capture requester creation in Freshservice? App Platform serverless , freshservice , backend-events , events-method	5	283	December 30, 2021
Is there anyother way to remove country code for customer phone number App Platform freshcaller , serverless , backend-events	2	145	December 24, 2021
Response: 'Error while substituting the templates', status: 400, headers: {…}, errorSource: 'APP' when triggering RestAPI's App Platform iparam , backend-events , freshdesk , app-challenge	8	141	November 26, 2021
Unable to get user properties for Guest users in Freshchat App Platform freshchat , backend-events	4	249	November 22, 2021
Confusing type_name and ticket_type properties in onTicketCreate payloads Ideas freshservice , backend-events , serverless	3	87	November 18, 2021
Does the Freshservice onTicketCreate event cover Changes and Problems creation? App Platform freshservice , backend-events	3	66	November 17, 2021
Trigger onContactUpdate - Associated Companies Ideas freshdesk , serverless , backend-events	4	135	January 24, 2022
How to customize the reply button to trigger other events instead of email App Platform backend-events , freshworks-cli , freshdesk , app-challenge	2	89	January 21, 2022
Need clarification of conversation attachments App Platform serverless , freshdesk , backend-events	4	81	October 22, 2021
How to capture call details on call end in Freshcaller Product APIs freshcaller , backend-events , serverless	4	288	October 5, 2021
The behavioural issue happens when data property missing in the Recurring Schedule App Platform freshworks-cli , backend-events , scheduled-events	4	429	September 21, 2021
API for acquiring tickets Product APIs backend-events , request-method	5	405	September 20, 2021
Is there an API for the "Custom user properties"? App Platform freshchat , serverless , freshworks-cli , backend-events , request-method	2	194	September 15, 2021
Request child ticket information in the onTicketCreate event payload Ideas serverless , freshdesk , backend-events	3	261	August 2, 2021
Association type not passed when event: OnTicketCreate Product APIs freshdesk , serverless , backend-events	2	182	July 30, 2021
Identify user who triggered the event Ideas freshworks-cli , serverless , freshdesk , backend-events	6	157	July 26, 2021
I am calling Ticket Creation API(any api) multiple times in loop, then it stop calling API after 25,28 loop Product APIs serverless , freshdesk , backend-events	5	283	July 7, 2021
Cross Origin error on call onExternalEvent from the portal App Platform freshdesk , backend-events	4	200	June 30, 2021
Custom app stopped working midway App Platform serverless , freshservice , backend-events	1	135	June 17, 2021
Can scheduled events be installed from onAppInstalled handler? App Platform freshservice , serverless , backend-events	12	242	June 3, 2021
Run app based on a condition Ideas freshservice , backend-events , request-method	11	421	May 26, 2021
Schedule Deletion on Uninstall App Platform serverless , freshdesk , backend-events	1	150	May 4, 2021
Serverless methods - Not getting triggered App Platform freshdesk , serverless , backend-events	12	487	April 29, 2021
FCRM product events and Request API not working App Platform freshsales-suite , serverless , request-method , backend-events	5	274	March 30, 2021
Further questions towards "onTicketUpdate" Behavior App Platform serverless , freshservice , backend-events	10	414	April 22, 2021
Create ticket with attachment Product APIs rest-api , freshdesk , request-method , backend-events	1	206	February 24, 2021
Error in onJobPostingUpdate and can't install\uninstall custom app in Freshteam App Platform serverless , freshteam , backend-events	1	217	February 18, 2021