Topics tagged cti

Topic	Replies	Views	Activity
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	3	51	April 12, 2024
API request, 502 Error in establishing connection issue Customize x Workflows freshworks_crm , cti , coverage , app-listing	1	41	April 10, 2024
How to use websocket in the latest App development platform ( 2.3) App Platform freshdesk , custom-app , cti	1	71	March 22, 2024
Query regarding Freshservice CTI Integration Deployment App Platform cti , app-submission , middleware , placeholder , integration	0	74	March 8, 2024
On call event in Customer Service Suite Product custom-app , cti	4	80	February 13, 2024
Websocket not connecting to third-party domain App Platform cti , custom-app , freshsales , iframe	1	127	January 25, 2024
External events in client / rate limiting App Platform serverless , custom-app , freshservice , webhook , cti	1	204	November 19, 2023
Domain specific postMessage App Platform freshdesk , cti , iframe	3	230	November 2, 2023
Trigger interface method to open modal from iframe App Platform cti , freshdesk , custom-app , iframe , integration	3	321	July 25, 2023
Random app is not defined frontend JS error App Platform custom-app , freshdesk , cti , debugging , app-lifecycle-events	3	198	July 25, 2023
Does freshdesk app supports full CTI app functionality including inbound, outbound and dialer etc App Platform freshdesk , cti	1	210	October 2, 2023
What's new with Paid Apps Program! Announcements paid-app , app-listing , cti , app-reviews , freshsales	2	451	June 11, 2023
Global cti sidebar app not listening to instance method message sent from ticket_background app location App Platform cti , instance-method , data-method , events-method , placeholder	4	261	July 1, 2023
Can an app be placed on the All Tickets page? Would CTI placeholder work in the All Tickets page? App Platform cti , react , freshdesk , integration	5	384	March 21, 2023
How to pass params to the callback URL in Freshservice CTI app Product freshservice , custom-app , cti	0	321	March 21, 2023
Freshsales CRM Notification Issue Customize x Workflows freshservice , custom-app , cti , freshsales	1	229	March 15, 2023
Error: Failed to create Ticket Product freshdesk , cti	8	642	December 15, 2022
How to disable the basic Freshdesk Contact center from the CTI Side bar App Platform custom-app , freshdesk , freshworks-cli , cti	5	394	January 24, 2023
How to get Incoming call to the user/agent in Freshdesk CTI app? Product rest-api , request-method , custom-app , integration , cti	3	427	December 6, 2022
Global CTI app needs to identify the Ticket details currently opened App Platform cti , freshdesk	4	402	October 29, 2022
Exit and collapse button for freshdesk cti_global_sidebar app App Platform freshdesk , cti , freshchat , custom-app	3	276	January 26, 2023
Global CTI interface method (show/hide) in Freshsales Product custom-app , cti , freshsales , freshdesk , interface-method	4	313	October 14, 2022
Cannot render CTI app on left_nav_cti in Freshworks CRM App Platform freshworks_crm , placeholder , cti , freshworks-cli	4	556	December 25, 2022
No response using CTI framework with a custom app webhook App Platform freshservice , cti , webhook , custom-app , external-event	3	255	September 13, 2022
Not able to Render My App on deal_entity_menu in Freshworks CRM App Platform rest-api , custom-app , freshsales , cti , freshworks-cli	4	381	August 25, 2022
Ozonetel CTI Integration Product rest-api , freshservice , custom-app , integration , cti	1	371	July 15, 2022
How to populate the contact in the parent window from the app? App Platform freshdesk , cti , contacts-api	4	743	May 8, 2022
Hide softphone for custom CTI in Freshservice Product freshservice , integration , cti	9	549	May 3, 2022
cti.triggerDialer Event is not occurred App Platform freshdesk , cti	6	515	April 19, 2022
Change icon dynamic for manifest.json App Platform cti , api-sdk , freshdesk , freshworks-cli , request-method	4	596	March 24, 2022