About the Ideas category
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0
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787
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December 23, 2019
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Change onExternalEvents timeout & enable custom responses
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15
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1973
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July 25, 2022
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Server Method Invocation Timeout
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12
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972
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December 24, 2021
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onTicketUpdate works only for ticket properties, but not works for custom fields in serverless app
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5
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1153
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June 21, 2021
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Show Apps based on agent's role
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2
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594
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November 30, 2021
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Fix custom field usage for Assets in FreshService - display_id is not available
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7
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941
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April 24, 2024
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Bring async/await support to FDK
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17
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2927
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November 25, 2021
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Request for a bunch of enhancements to fdk
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1
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635
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December 11, 2020
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API for uploading images for Freshdesk solution article
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11
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2229
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July 24, 2023
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Is there any possibility to add onAppUpdate, onAppSave events in app setup events and API for checking the user's current pricing plan in Freshdesk?
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7
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972
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October 26, 2022
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[Feature] Show number of installs an app has in the marketplace gallery
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2
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521
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February 13, 2022
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Request child ticket information in the onTicketCreate event payload
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3
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699
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August 2, 2021
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Ability to install Applications for specific Agents
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0
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610
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July 31, 2020
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Feature Request in Crayons UI
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3
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967
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April 28, 2020
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Detect app was disabled
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3
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617
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September 14, 2023
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Updating settings does not reflect on app until hard reload the page
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14
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2149
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June 14, 2023
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Is it possible to get all Users/Owners roles using Freshworks API
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5
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717
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February 24, 2023
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Restrict the app to certain roles / groups during app installation
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0
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615
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May 31, 2021
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Unable to validate, pack and submit a config-only app
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2
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745
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March 11, 2021
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Resize width of CTI app widget
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3
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560
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March 2, 2021
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Behavior difference in running CTI App locally
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0
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523
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February 8, 2021
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Support for environment variables in serverless apps
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3
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752
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December 15, 2020
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API for downloading the print preview of the ticket
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5
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1242
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December 9, 2020
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Get detailed status history/ticket activities of a Freshdesk ticket via API
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12
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4547
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January 26, 2024
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How to update custom fields of Asset Types using REST API?
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7
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1941
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January 2, 2024
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Sample code for using react in custom installation page
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13
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876
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April 20, 2023
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Access Projects in FreshService Mobile App
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3
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582
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March 21, 2023
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APIs for Freddy Self Service not available?
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2
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589
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July 12, 2021
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Subject or Description Update Event
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4
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655
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June 23, 2021
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Server Method Invocation taking way too long on cold start
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0
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500
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February 11, 2021
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