I am trying to create a new group and keep getting the follow error response
{“description”:“Validation failed”,“errors”:[{“field”:“type”,“message”:“It should be one of these values: ‘support_agent_group’”,“code”:“invalid_value”}]}
The data I am posting the body are
{“description”:“Group”,“name”:“Unique Group Name”,“agent_ids”:[101003692251],“escalate_to”:null}
The agent ID is a value returned by the system so I know its a valid agent ID.
Thanks for that. I knew I was likely doing something stupid but just couldn’t see it. I was trying to create an admin group with the body parameters for a standard group… doh!