403 error with Postman and FreshService

Hi, I can’t get the authorisation for FreshService working with Postman - receive 403 error. Using the API key works fine with curl but not with Postman. Screenshot is below (obviously not the actual API Key in the Value field).

I’ve tried:

  • just the key
  • key:X
  • base64 encoded versions of the above

Try one of the following:

  • Set the Authorization type to “Basic Auth”. Pass the API Key as Username and just “X” as Password
  • Import the cURL into Postman via Import(Top Left corner) -> Raw text

Assuming Freshdesk API is the same, here’s what works for me

Works fine, thanks :grinning:

1 Like

That works well, thanks :grinning: