Do you know how one can have a reasonable timing in the approval process?
A small change to adapt our app to the changes required by Freshdesk is taking now more than a month to get through the approval process. First it was difficult to find out what the problem was for an initial rejection - finally I found out it was three small typos - like url or api should be written in caps. I fixed them, but now it’s been already 23 days since I resubmitted and I have no answer. Also, Freshdesk support only tells me to wait more.
Do you have any idea about how can one have a more consistent deployment schedule for a Freshdesk app where updates and new features can reach the users in a more efficient way?