api get ticket response
{
cc_emails: [],
fwd_emails: [],
reply_cc_emails: [],
ticket_cc_emails: [],
fr_escalated: false,
spam: false,
email_config_id: null,
group_id: null,
priority: 1,
requester_id: 48026925796,
responder_id: null,
source: 2,
company_id: 48000551214,
status: 2,
subject: '',
association_type: null,
to_emails: null,
product_id: null,
id: 3331,
type: null,
due_by: '2020-08-27T18:23:46Z',
fr_due_by: '2020-08-25T18:23:46Z',
is_escalated: false,
description: '<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">\n' +
'<div><br></div>\n' +
'</div></div></div>',
description_text: '',
custom_fields: {
cf_source_1: null,
cf_table_data: 'google.com,8552003000,2019-03-01,4:00 PM Eastern Time (US & Canada),WA,$100,000,Google,very bad people.,,apple.com,8552003016,2020-04-05,06:59 AM Eastern Time (US & Canada),CO,$1,Apple,very helpful people,',
cf_uuid: 'cd74a7a8-0b86-433c-931a-df16ad0d281d',
cf_description_1: null,
cf_date_of_last_fraud_call: null,
cf_upload_file: false,
cf_time_of_last_fraud_call: null,
cf_state_of_occurance: null,
cf_amount_reqeusted_paid: null,
cf_impacted_business_name: null,
cf_details_of_fraud_call: null,
cf_fsm_contact_name: null,
cf_fsm_phone_number: null,
cf_fsm_service_location: null,
cf_fsm_appointment_start_time: null,
cf_reporting_entity_file_attachment_name: null,
cf_fsm_appointment_end_time: null,
cf_result: null,
cf_none_of_the_above_entry: null,
cf_fsm_customer_signature: null
},
created_at: '2020-08-24T18:23:46Z',
updated_at: '2020-08-24T18:24:23Z',
associated_tickets_count: null,
tags: [],
nr_due_by: null,
nr_escalated: false
}
no attachments are listed, but the ticket 3331 does have attachment (see pic)