Automated notifications in case of updates to apps (in case of no auto-update)

Hi team,

The VSTS app stopped working for one of my customers the other day and this was due to an update to the app that the customer was unaware of, as the app does not have an auto-update function enabled apparently. I don’t think this is the best possible customer experience and we should have a mechanism in place to prevent the app/integration from dysfunction. Can this be looked at or is this considered?

Hi @Joey_Domhof,

The title and the description is confusing to understand the problem here.

Did the app updated without customer updating it while the auto-update is not enabled?
Or the other way, your feedback is about notifying the customer about an app update that’s available for the customer?

Hi Raviraj,

Agreed, apologies. The update (change) to the app was made by the dev team, but as auto-update was not enabled for this app, the customer was not running the latest version, which resulted in a “malfunction”. Does it make sense now?