Does Freshdesk still support IE11?

[Minh_Do]

Hi all,

I see on the link:
https://support.freshdesk.com/support/solutions/articles/227719-system-and-browser-requirements-for-freshdesk

FD supports IE11, but I know that IE11 isn’t still supported by Microsoft, whether the error due to IE11 can be resolved by FD?
Please help me.

Thanks,
Regards

[Santhosh (Santhosh Balusamy)]

@Minh_Do,
Welcome to the community!
Can you please let us know what kind of error which you are getting in IE11?
so that it would be easy for us to track that errors.
Meanwhile, I will check with the product team about the browser compatibility.

Thanks
Santhosh

[Minh_Do]

Ah, I just worry, currently, I don’t get any errors. But I need an update from the FD team for that.

[Saif (Saif Ali Shaik)]

The support article seems to mention

Freshdesk will no longer be supported on Internet Explorer 11 after Jan 31, 2022.