Failed to submit installation parameters (custom app)

hi fellas,

Good day!

When we try to install a custom application in Freshdesk, we get the below error.
image

But works in another instance.

So, could you assist me with any root cause and possible fixes?

Thank you!

HI team!

It’s been a long time!

Is there any update on this?

@Bene_Immanuel,
Can you please share with us the console logs and HAR logs to debug further?

Thanks