Failed to submit installation parameters (custom app)

[Bene_Immanuel (Benny Immanuel)]

hi fellas,

Good day!

When we try to install a custom application in Freshdesk, we get the below error.

But works in another instance.

So, could you assist me with any root cause and possible fixes?

Thank you!

[Bene_Immanuel (Benny Immanuel)]

HI team!

It’s been a long time!

Is there any update on this?

[Santhosh (Santhosh Balusamy)]

@Bene_Immanuel,
Can you please share with us the console logs and HAR logs to debug further?

Thanks