Can you please help with the following points.
- filter tickets based on custom-dropdown field. It always returns zero results no matter what.
Request Url: http://sandbox-apigw.mytelenor.com.mm/b2c/search/tickets?query=“cf_township: ‘Tilin Township’”
2. For custom_text field, filterTickets API does value based search. How do we make sure that value based search will always return the desired results as multiple fields might have same values.
Can you show with an example.