I’m Rajeswaran working at Spritle Software.
We have developed a Freshworks Marketplace app Auto Start Timer app. The high-level workflow of the app is that the timer will be running when the agent is on the Ticket details page.
The app is working fine as expected. But, in recent days, a customer reported an issue in the app. When we tried to recreate the issue, we can’t. Then, we thought of doing scalability check for the app and for that, we did like to perform a load test for the app in our account. Can you guide us through the steps we need to do to perform the load test?