I want to ask about how the update flow Freshdesk App works. I have a custom app and I deploy the new version. As can be seen from the picture, the two versions are both Internally Live, which is quite confusing.
Example: I have an App with 3 versions: 1, 2, 3. Version 2 and version 3 are internally live
It seems to me that the user has to update from version 1 to version 2 first, then they can update from version 2 to version 3, but they can’t update directly from version 1 to version 3.
If I want to update from version 1 to version 3, I have to add version 4, so that version 2 and version 3 are Internally Live. Are these expected behaviors?
Moreover, there are two sites to Add New Apps and Update New Versions, which makes me very confused. Which page should I use?
Finally, is the update flow of the Custom App similar to App Marketplace?