We are planning to add a help section in our app.
About the help section
Search Bar of solution portal of freshdesk
FAQs in a tree structure like solution portal of freshdesk
Top viewed FAQs to be listed by default.
Search results should show matching FAQs
- If you scroll below the FAQs, We are planning to give two options
- Start a new conversation (Open freddy bot)
Please share the Freshdesk APIs to use the solutions portal as help section in side the app. (Search API, FAQ APIs