Hi Guys,
Scope is:
Need to create a note by logged in user from the custom app, to trigger create conversation without refer API Key user
.
Tried:
Step1:
in the documentation.
Result is:
Step2:
Got the reference(below link) to solve the step1 issue:
Result is:
The note is successfully created but there is a glitch in the UI.
.
Thanks.
1 Like
Raviraj
(Raviraj Subramanian)
2
Hi @Karuppu_Samy,
Is this issue still persists?
If this issue persists only for the ticket created this way, could you share code snippet of how the ticket has been created?
Hi @Raviraj,
Thank you for the response.
Yeah, That issue still persist.
We handled that the issue different way, it’s working
2 Likes
Raviraj
(Raviraj Subramanian)
4
@Karuppu_Samy If you could describe the alternate way that worked for you, it would be helpful for others facing the similar issue.
Thanks.