I I was reading the documentation of the freshchat reports and I have been pulling reports from there and observing the data. https://developers.freshchat.com/api/#reports
I want to know how can I report the messages sent via proactive whats app as I was not able to sort this out.
@AnandVasagam the support told me that the new accounts are the only ones that have this feature available, they referred to Whats-app insights which I already have installed, but unfortunately the level or report is pretty basic. Just looking to have at least date / number and status (delivered not delivered)
tx
Dt