A customer of ours wants to know how many users is using the support portal, hence the need of a visit counter.
Since a custom app is not possible on the customer portal. Do you have any suggestions on how to achieve this wish in another way?
// BR Jonathan
Hello @JonathanHojtoft
Google Analytics is how we track it. There is an integration application already built for both freshdesk and freshservice. Might be worth checking out.
Hey @JonathanHojtoft,
thereβs a feature coming up on the platform to handle this case,
I would request you to wait for some time and keep an eye on announcements for further updates